October 25th, 2023
In our professional and personal lives, we often encounter challenges and obstacles that require creative solutions. We’d like to introduce you to a powerful problem-solving framework known as the 3C method: Concern, Cause, Countermeasure. Whether you’re a seasoned professional or someone eager to enhance your problem-solving toolkit, this method has something valuable to offer. What […]
July 11th, 2023
When it comes to applying continuous improvement methodologies to operational improvement programs or business improvement projects generally there isn’t a ‘one size fits all’. However, over the many years that Bourton Group has been helping to improve businesses, we have found the PDCA (Plan, Do, Check, Act) approach to be highly effective. This is not […]
April 25th, 2023
Well-scoped business process improvement projects have a greater chance of delivering successful outcomes than poorly scoped ones. That’s why we always aim to find engaging ways to phrase the challenge and excite and align key stakeholders involved in scoping business process improvement projects. What is a business process improvement project? So, for the Understand phase […]
November 23rd, 2022
What is it? Integrated Project Delivery is a construction project delivery method that seeks improvements in: Efficiency Effectiveness Productivity Throughout all phases of design, fabrication, and construction and even sometimes into operation; it requires active collaboration from all participants, such as: People Systems Business structures Practices Integrated Project Delivery combines ideas from integrated practice and […]
October 29th, 2022
Traditionally, a Continuous Improvement project is about applying a robust and proven problem-solving methodology and a suite of data analysis tools to identify, understand and improve processes. These approaches range from the straightforward Plan Do Check Act to the more sophisticated DMAICT, and there is no doubt that structure and discipline lend objectivity and credibility […]
September 27th, 2022
Applying Lean principles to the office environment it’s not about ‘taking away all the interesting bits and turning your staff into robots. But more about removing waste so your teams can spend more time on creative or considerative steps that will deliver more value to the customer. A model of Lean implementation considered effective in […]
August 4th, 2022
What is Organisational Development? Organizational development “refers to the context, focus, and purpose of the change while developing an organisation.” Additionally, one recent definition of organizational development states: “Organizational development is a critical and science-based process that helps businesses build their capacity to change and achieve greater effectiveness by developing, improving, and reinforcing strategies, structures, […]
July 20th, 2022
Applying Lean to your Business Improvement Projects is a proven way in which your business can achieve operational improvement. Lean approaches are proven to streamline processes and eliminate wasteful activity, improve efficiency and cut operational costs. Also, Lean will equip your people with techniques for continuous improvement that will improve overall business performance. Business improvement […]
May 31st, 2022
It’s not unusual for businesses to have key members of staff retiring at the same time. It’s therefore crucial that businesses develop a strategy for succession planning to ensure that key knowledge and experience are not lost. Effective Knowledge Transfer for your Business Our article is intended to outline some of the actions an organisation can […]